All our plants are carefully selected by hand, prepped, bagged, gift wrapped and boxed in specially designed plant boxes to ensure they arrive in the best possible condition on the day.
On the order form you can choose to send either by Royal Mail 24hr, Royal Mail Tracked or by overnight Courier. Our tracked overnight services will normally be the default delivery service and will show at the top of the list at £6, extra costs may apply to Saturday and Sunday deliveries and for remote areas (see below).
All our plants are carefully gift wrapped by hand at the Nursery
Smaller plants will arrive in our specially designed 60cm plant box
Larger plants will be delivered in our larger 90cm or 1.1m plant box
When a plant is a gift we know the whole delivery experience is really important. We work with Trustpilot to get impartial feedback on how we are doing and we're in constant communication our delivery services to ensure your plants arrive in the best possible condition. See our most recent reviews below.
Our cheapest delivery is Royal Mail : 24hr / 1st Class at £4.50 which is basically 1st class post. This often arrives within 24hrs but it is not guaranteed. Royal Mail have just introduced delivery confirmations on this service but you won't get tracking updates only confirmation of arrival.
If you are sending as a gift and the delivery date is important then we recommend you choose "DPD Local: Courier Delivery £6.00". This tracked overnight service means your plants arrive either next day or on the day you specify and spend minimum time in transit. This weekday service costs £6 to England, Wales, and the south of Scotland.
Need a weekend delivery? Royal Mail is a better choice for Saturday or for the remoter areas. However, please be aware that Royal Mail will not be offered as an option for larger plants, or multiple boxes. For larger parcels on Saturdays or for Sunday deliveries our Weekend courier service starts from £11.
Our tracked deliveries do not require a signature and don't forget you can specify exactly where you would like the parcel left using the special instructions box under the delivery date.
In more detail
"DPD Local: Courier Delivery - £6.00" will normally be the default delivery service. Our Monday-Friday courier service covers the whole of the UK. This is a tracked service, and you are notified by email (and also text if you have entered your mobile number on the order form) when the gift is on its way, when it has a scheduled delivery slot (if available) and when your gift has arrived. DPD also offer up to the minute tracking and options to arrange redelivery or alternative delivery addresses through their app, putting you in complete control.
Our cheapest delivery is Royal Mail : Royal Mail : 24hr / 1st Class - £4.50 Royal Mail 24 is a fast and economical service that usually arrives next day (over 95% delivered on time). It is very similar to 'First Class Post'. One of the advantages of choosing Royal Mail is that the postman has local knowledge, and will not leave the box at the wrong address. They will often know where items can be left safely. Royal Mail have just recently introduced a delivery confirmation by email on this service. The only drawback compared to a courier service is that you won't get tracking updates along the way and the date is not guaranteed. We cannot be held responsible if you choose this service and your gift doesn't arrive on the expected day.
Royal Mail: Royal Mail Tracked Service - £6.00 is an excellent service (99% delivered on time) and does not need a signature. It is more expensive than Royal Mail 24, but the box is tracked at every stage of the journey, like a courier service, so you always know where your gift is, and whether it has been delivered.
Please note, Royal Mail Tracked Services will not be offered as an option if the delivery includes a large box, as Royal Mail do not take boxes more than 62cm high.
If you need a Saturday or Sunday delivery date you need to set the date on the calendar and then you will be offered a choice of services that deliver at the weekend.
For the lighter and smaller plants you can choose a Royal Mail (either 24hr or Tracked) delivery for a Saturday at no extra charge and Saturday (and Sunday) courier services for larger plants start from £11.
Sending to more remote areas?
Royal Mail services are almost always the best option and will usually show as the default service. Unfortunately due to restrictions on airfreight and ferry operators it is not possible to send our larger plants to more remote areas of the UK - sorry, you are probably best to choose a smaller plant and send by Royal Mail Tracked to these areas. Do ring if you need advice.
If you still have questions about our delivery or any other aspects of our service please see our ‘delivery help’ page or give us a call on 01825 721162 we're always happy to help.